Warranty Service
Dear Customers,
At heuipump.com, we are dedicated to customer satisfaction by offering an extended warranty period for all HEUI pumps. Explore our catalog for comprehensive details about our warranty services, providing you with peace of mind and confidence in your purchase.
HEUI pumps’s Warranty Coverage
▲ After customers receive the HEUI pumps from heuipump.com within 15 days , customer can choose to replace or repair them if there is a performance failure with conditions of no appearance damage on the HEUI pumps’ surface.
▲ Each HEUI pumps has 6-12 months warranty period, If there are any confirmed of HEUI pumps’s performance problems after testing during the warranty period, customers can contact our salesmen to replace the same model or a reworked product with the same performance for free.
HEUI pumps’s Problems That Out Of Warranty Coverage
▲ The warranty period has expired.
▲ HEUI pumps failure caused by high temperature, high pressure, humidity, rain and snow, saline-alkali land, earthquake, and used in abnormal environment.
▲ HEUI pumps damage caused by man-made reasons (throwing, strong magnetic field magnetization, set fire).
▲ HEUI pumps failure or injector damage caused by non-injector design, technology, manufacturing, quality and other issues.
▲ HEUI pumps failure due to system pressure exceeding system approved pressure..HEUI pumps failure caused by system voltage exceeding approved voltage.
▲ HEUI pumps failure caused by impurities (water, lead, aluminum powder, iron powder, sulfide) in the system fuel exceeding the standard requirements.
▲ HEUI pumps failure caused by not installing according to the tightening torque specified in the vehicle engine maintenance manual (the tightening torque is too large or too small).
▲ HEUI pumps failure caused by not following the installation angle specified in the injector maintenance manual.
▲ HEUI pumps failure caused by not following the cleaning requirements specified in the injector maintenance maintenance manual.
▲ HEUI pumps failure caused by failure to replace consumable parts as specified in the injector maintenance manual.
